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Privacy Policy

Last updated on 13 Nov 2025

Welcome to FairLet (“we”, “us”, “our”).

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website, forms, and related services. By using our website, submitting your property details, or interacting with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

  • 1.1 Personal Information

    We may collect personal data that you voluntarily provide to us, including:

    • Full name

    • Email address

    • Phone number

    • Property address or postcode

    • Property information (bedrooms, property type, availability)

    • Any details you submit through our forms

    • Messages or enquiries you send to us

    This information is collected when you complete a form, contact us, or interact with our services.


  • 1.2 Usage Information

    When you browse our website, we may automatically collect:

    • IP address

    • Device information

    • Browser type

    • Pages viewed

    • Time spent on the site

    • Referral URLs

    This helps us improve our website and user experience

2. How We Use Your Information

We use your information for the following purposes:

  • Reviewing property submissions

  • Contacting you about your enquiry or property

  • Assessing property readiness and suitability

  • Providing and improving our services

  • Creating internal reporting and analytics

  • Sending updates, confirmations, or follow-up messages

  • Responding to customer support requests

  • Ensuring compliance with legal obligations

We will only process your data where we have a lawful basis (e.g., consent, legitimate interest, or legal obligation).

3. Sharing Your Information

We do not sell or trade your personal data.

We may share your information only with:

  • Trusted third-party service providers (e.g., hosting, email delivery, analytics, automation tools like n8n)

  • Property partners or agencies, but only with your consent and only when necessary for assessment or onboarding

  • Legal authorities if required by law

All third-party processors are contractually obligated to protect your data and comply with UK GDPR.

4. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Understand how users navigate the platform

  • Enhance your user experience

You can disable cookies through your browser settings, but doing so may limit certain features.

5. Your Choices

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Object to certain uses of your data

  • Request data portability

  • Withdraw consent at any time

To exercise any rights, contact us at the email below.

6. Security

We take appropriate technical and organisational measures to protect your information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security. We limit access to your personal data to authorised personnel only.

7. Data Retention

We keep your information only for as long as necessary for:

  • Providing our services

  • Legal and compliance purposes

  • Internal analysis

You may request deletion of your data at any time.

8. Children’s Privacy

FairLet is not intended for individuals under the age of 18.If we inadvertently collect data from a minor, we will delete it promptly upon notification.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website constitutes acceptance of any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact us at: info@fairlethomes.co.uk